This Privacy Policy applies to personal information collected (1) online from individuals by Simply Green Recycling, Inc. and its affiliates (collectively, “Simply Green Recycling” or “Simply Green”) to register for products or services through its U.S.-based websites, microsites, online forms, mobile sites, or mobile apps that expressly adopt, display, or link to this Privacy Policy (collectively, our “Sites”), (2) on Simply Green’s social media site pages, such as Facebook, Twitter, LinkedIn, Instagram, or others (collectively, our “Social Media Pages”), and (3) through other offline channels. This Privacy Policy describes the types of personal information we may collect, how we may use the information, with whom we may share it, and your rights and choices available regarding our use of the information. This Privacy Policy also describes the measures we take to safeguard the personal information and how you can contact us about our privacy practices.

NOTE: Simply Green Recycling licenses the use of its trademarks to unrelated third parties that operate websites independently from Simply Green Recycling, and this Privacy Policy does not cover the websites of these third parties. Anytime you leave a Simply Green Recycling site and visit one of these other sites, please keep in mind these third parties have separate and independent privacy policies that we recommend you read carefully. 

Privacy Rights Request Forms

1. What information does Simply Green Recycling collect?

We may ask you to provide information about yourself directly to our Sites and/or Social Media Pages. Personal Information is defined as any information that, either directly or indirectly, can be used to identify a specific individual. Examples of Personal Information you may be asked to provide include your name, age, email address, service address, mailing address, telephone number, usernames or user IDs, passwords, billing and payment information, credit/debit card numbers, bank information, communication records, purchase and order information, personal preferences, demographic information, and information related to customer service matters, customer satisfaction surveys, or promotions.

We ask for and may collect personal information from you when you submit web forms on our Sites or as you use interactive features of the Sites, including: participation in surveys, contests, promotions, sweepstakes, customer support requests, or otherwise communicating with us.

We may allow you to use your personal social media account on social media sites (each, a “Personal Social Media Account”) so as to provide information to us when you participate in certain features on our Sites. This information may include any information you have shared on your Personal Social Media Accounts, such as your name, profile picture, address, email address, country, gender, networks, user ID, friend list, language, birthday, education and work history, interests, and likes. In some instances, we may communicate with you through your Personal Social Media Account and we may collect the information that you provide in response to such communications.

Our Privacy Policy does not cover the privacy and security practices of the social media sites on which Simply Green Recycling has its Social Media Pages. It is also possible that we will be able to continue collecting this information from your Personal Social Media Accounts should the information be revised by you later. Please note that you may choose not to provide us with certain requested information, but then you might not be able to take advantage of some of the features on our Sites.

Information collected through technology:

A.    Navigational Information. Navigational information is collected by us and our third-party service providers when you use our Sites. For example, we automatically collect IP addresses; website usage information such as browser type and version; operating system information; the Internet service provider used to access our Sites; use of links to arrive at our Sites and the IP address from which you arrived; web pages requested and viewed on our Sites and time spent on our Sites; and, for our mobile websites and apps, technical information about the device used, such as screen size, cookie support by the device, and how images may appear.

B.    Location Information. Our Sites and emails include features that may require collecting different types of location information that we then use for the specific feature you have selected, such as:

• Service Locator. Our Sites may allow you to search for the nearest location offering our services and a means to contact that location. If you access one of our Sites through a mobile device and you have enabled location-based services, specific location information may be collected for these features. If you access these features through a desktop device, you may be able to choose to have your browser provide us your location information to respond to your request. The specificity of the desktop device location information can vary depending on the browser you are using and how you are connected to the Internet.

• Email. Our emails may use your IP Address to determine the postal code where you are located when you open the email. This allows us to tailor content to you, such as a map of nearby stores carrying our products and services. The specificity of the location can vary depending on the device used to open our emails. 

C.    Cookies and other similar technology. We and our third-party service providers use “cookies.” Cookies assign a unique identification to your device and are typically stored on your device by your web browser. We may also use pixel tags (also known as web beacons, web bugs, and clear GIFs) on the Sites and in emails. A pixel tag is a nearly invisible pixel-sized graphic image on a webpage or in an email message. We and our third-party service providers use cookies, pixel tags, and similar technology to collect information about things like: your interactions with our Sites and with our advertisements; the times you visit our Sites; confirmation when you open an email from us, including the time you open the email and whether you click on any links in the email; the sites you visit after visiting one of our Sites and on some of our Sites to keep track of information you place in your shopping cart.

In our online employment application process, we separately collect aggregate information about the number of users that apply for jobs, jobs viewed, and other similar information to assist in improving that process.

We also collect photos and video footage from cameras on our trucks to gather service-related information.

D.    Information obtained from third parties: We may combine information about you from other sources with the information we have collected about you on our Sites or Social Media Pages. For example, in connection with searching and applying for jobs with us, we use a third-party service provider to collect and process the applicant profiles and preferences, monitor website activity, maintain the database based in the U.S., and provide plug-ins (such as LinkedIn) at your request. Information you voluntarily supply will be stored in a database, which will be accessed by authorized personnel of Simply Green Recycling to address your inquiry or consider you for employment purposes with any of our affiliates. We may also keep the information for future consideration.

2.    How do we use the information we collect about you?

The information we learn from you helps us personalize and improve your experience with us and our communications to you and helps us continually improve your experience on our Sites. We use the information you provide, information collected through your Personal Social Media Accounts, and information collected on our Social Media Pages for a variety of purposes, such as:

• enabling you to access and use our Sites and our products and services;

• determining your eligibility for services as well as processing and completing transactions and sending you related information, including purchase confirmations and invoices;

• delivering products or services that you have ordered;

• conducting and improving our customer service;

• personalizing our Sites, our products and services and improving the content of our Sites;

• conducting market research and surveys;

• marketing our goods and services, developing and conducting promotions;

• communicating with you and responding to your inquiries;

• operating, evaluating, and improving our business and services;

• performing accounting, auditing, workforce management, and other internal functions;

• other internal business purposes including but not limited to opening online accounts, verifying billing accuracy, monitoring and analyzing trends, usage and activities in connection with our Sites, products and services; and

• managing and protecting against fraud and other illegal activity

We use location information for many of the same purposes listed above. In addition, location information may be used for features such as:

• Service Locator. Our Sites may allow you to search for the nearest location offering our products and/or services, which can be paid for, scheduled, or otherwise managed through our Sites. 

• Available Services. We also use location data to provide information about active services at an address. For instance, you can type in any routed address into our "schedule page” and get the residential recurring services available for that address.

• Email. Our emails may use your IP Address to determine the postal code where you are located when you open the email. This allows us to tailor content to you, such as a map of nearby stores carrying our products and services.

• Mobile Offers. If you consent to receive them, we may send offers to your mobile devices when you are in certain locations.

We use online navigational information gathered through technology to help us evaluate how our visitors, applicants, and customers use and navigate our Sites, including the number and frequency of visitors to each web page of our Sites, difficulties that visitors, customers, or applicants may have with our Sites, and the length of their visits to our Sites. We analyze this information to improve the content of our Sites and for other internal business purposes.

We use information collected through cookies and similar technology for many of these same purposes. In addition, cookies and similar technology are used for things like personalizing your experience on our Sites, determining return visitors, serving tailored advertisements on other Sites, measuring the effectiveness of our advertising and, for some of our Sites, keeping track of the content of your shopping cart. We use third-party analytics providers, such as Google Analytics, to measure traffic and usage trends and to help us better understand your use of and interaction with our Sites and Social Media Pages. For more information on how Google uses data when you use our Sites, click here.

Similar to the navigational information described above, the social media sites where we have our Social Media Pages may provide aggregate information and analysis to us about visitors to our Social Media Pages. This allows us to better understand and analyze our user growth, general demographic information about the users of, and interaction with content on, our Social Media Pages.

This Privacy Policy governs the information collected at the Sites irrespective of where you are located, for example, when you access, browse, or interact with the Sites, when you apply for a posted job, and when you make payments or purchases through any of the Sites. This means your personal information may be stored outside of the area, state, and/or country in which you reside, and processed by us, an affiliate, or a third-party service provider as described in this Privacy Policy.

3.    How is technology used to serve our advertisements on other websites that you visit and what choices do you have?

We contract with third-party advertising companies to tailor online advertising to be directed to you on other websites. These third-party advertising companies track your online activities over time and across multiple website by using automated technologies, such as cookies and pixel tags, to obtain information about your interactions with our Sites as well as with other websites. This information helps us select advertising to serve to you and where to serve it based on your experience on our Sites and other sites that you visit. This process also helps us track the effectiveness of our marketing efforts.

For information about opt-out programs that these third party advertising companies participate in, and the effect of opting out, click the following: NAI Opt Out click here and DAA Opt-Out click here. By clicking either of these websites, you will then leave our Site for other online sites where you may specify your preferences under those opt-out programs. You can also click the preference icon that may appear on some of our advertising served through these technologies. You should also note that our systems may not recognize “Do Not Track” headers from some or all browsers.

4.    Does Simply Green Recycling sell or share your information with third parties?

Simply Green does not sell your personal information in exchange for monetary compensation. Simply Green may disclose or otherwise process your personal information for targeted advertising purposes, as described in the “3. How is technology used to serve our advertisements on other websites that you visit and what choices do you have?” section of this Privacy Policy. Some state laws may consider this a “sale” of personal information. You may have the right to opt out of the processing of your personal information for targeted advertising purposes or the sale of your personal information as described in the “5. What rights and choices do you have regarding your information?” section of this Privacy Policy.

Your information may be shared among Simply Green Recycling and its third-party service providers and affiliates who are responsible for providing services to you so that they may communicate with you directly regarding your service and related matters. We also may share your information with service providers so that they can help us provide services to you, such as monitoring Site activity, marketing our goods and services, hosting a Site, processing or servicing the transactions you have authorized (including but not limited to providing such information to credit card or debit card processors, data processors, or mailing services), taking surveys, maintaining our customer database, and administering and monitoring e-mails.

Additionally, your information may be shared with and disclosed to unaffiliated third parties: (1) when it is necessary for completing or servicing the transactions you have authorized, including, but not limited to, providing such information to credit card or debit card processors, data processors, or mailing services; (2) for those signing up for or receiving services, to verify the existence or condition of your account with a financial institution, credit bureau, or other third-party; (3) when it is provided to third parties under a joint marketing agreement as permitted by law; (4) to verify an application for employment; (5) in the event we sell or transfer all or a portion of our business assets or merge with another company or are involved in a corporate reorganization or other change of control, your personal information may be one of the business assets transferred, shared, or sold as part of the transaction; or (6) we may disclose your personal information without your consent if we believe, in our sole discretion, it is reasonable to do so to satisfy laws or government regulations, comply with legal process or law enforcement requests, commence legal actions for violation of our website Terms of Use, or to protect rights, safety, or property of Simply Green Recycling, our users, or others.

5.    What rights and choices do you have regarding your information?

We offer you certain choices about the information we collect and how we communicate with you.

a.    Email: You may opt out of our marketing emails by following the instructions listed in the email that you received. However, even if you opt out you may still receive non-marketing emails, such as billing/order/shipping confirmations or customer service communications.

b.    Location Information:

1. Mobile Device Location Information. Your mobile device settings may allow you to disable location-based services, which will prevent our Sites from accessing your precise mobile device location information. We recommend you review the help or user manual provided with your device for instructions.

2. Desktop Device Location Information. Your desktop web browser may allow you to remove permission you granted through your desktop device for our Sites to access your location information and/or completely block requests for location information. We recommend you review the help or user manual provided with your browser for instructions.

3. Email Location Information. Your email program may allow you to prevent the pixel tags or images in the emails you receive from us from downloading, which will also prevent our service provider from accessing your location information. You can also unsubscribe from receiving our emails, as described in the “Email” section above.

c.    Postal Marketing: If you no longer want to receive marketing materials from us via regular postal mail, please email us at support@simplygreenrecycling.com and tell us that you want to be removed from the Simply Green Recycling postal mailing list, including the postal address you wish to have removed.

d.    Cookies: You may set your web browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Sites, you may not be able to take advantage of all the features on our Sites. For information on how to opt out of the use of cookies for online behavioral advertising, see “3. How is technology used to serve our advertisements on other websites that you visit and what choices do you have?”

6.    How does Simply Green Recycling secure your information?

We maintain administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. 

7.    How do our Sites interact with third-party websites and content?

We may enable you to navigate to third-party sites through links on our Sites. We do this for your convenience. If it is not one of our Sites, we don't endorse and may not have any affiliation with the third- party sites, and we do not control and aren't responsible for their Internet and web practices. Whether the third-party content appears within our Site environment (like a map frame) or you leave our Site for another website to view it, the terms, conditions, and privacy policies of those other websites govern your online experience. Please review their terms of service and privacy policies if you have any questions about their practices.

8.    Will this Privacy Policy change?

We may make changes to this Privacy Policy at any time to take into account new or changing circumstances, so please review it periodically. If we make a material change to our information collection, use, or disclosure practices specified in this Privacy Policy, it will be applied only to information collected on a going forward basis. We will update the effective date of the Privacy Policy at the time a change is made.

9.    Children’s Privacy

The Sites are intended for a general audience. We do not knowingly collect personal information online from children under the age of 13.

10.    How can I contact Simply Green Recycling?

If you have any questions, comments, or concerns about this Privacy Policy, please contact us by e-mail at support@simplygreenrecycling.com, by telephone at the following number: (828) 437-1277.